This policy explains how Tonmart Training & Development Corporation (“TTDC”, “we”, “us”) collects, uses and protects personal information, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
Last updated: September 2026.
1. Who we are
TTDC is the responsible party for personal information processed through this website and in the course of scoping, delivering and closing out training and consulting engagements. You can contact us, including our Information Officer, at sales@tonmartprojects.co.za, on +27 11 026 8144, or at 96 Vorster Ave, Glenanda, Johannesburg, 2000, South Africa.
2. Information we collect
- Enquiries: the details you submit through our quote form or by email or phone, such as your name, organisation, email address, phone number and the content of your enquiry.
- Delegate information: details supplied for a training engagement, such as name, organisation, role and assessment results, used for attendance registers, assessment evidence and certification.
- Website usage: standard technical information such as your browser type and pages visited, collected only where analytics tools are enabled.
3. How we use it
We use personal information to respond to enquiries and prepare quotations; to scope, deliver, assess and certify training and learnership programmes; to prepare close-out and compliance documentation for QCTO, SETA and verification purposes; and to meet our own legal, tax and B-BBEE reporting obligations. We do not use your information for unrelated marketing without your consent.
4. Our quote form
Details you submit through the website form are sent by email to our sales team so that we can respond. They are not stored in the website’s database. We use technical safeguards such as spam filtering and rate limiting to protect the form from abuse.
5. Sharing
We do not sell personal information. We share it only where necessary to deliver an engagement, for example with a SETA or the QCTO for accreditation and certification, or with a verification agency for B-BBEE purposes, or where the law requires it. Service providers who host our website and email process information on our behalf under appropriate safeguards.
6. Cookies
This website uses only the cookies needed for it to work. If analytics are enabled, analytics cookies are used to understand how the site is used in aggregate. You can block or delete cookies in your browser settings.
7. Security and retention
We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. We keep training and compliance records for as long as SETA, QCTO, audit or legal requirements demand, and other personal information for no longer than necessary for the purpose it was collected.
8. Your rights
Under POPIA you may ask whether we hold your personal information, request access to it, ask us to correct or delete it, and object to certain processing. Contact us using the details above. If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa.
9. Changes to this policy
We may update this policy from time to time. The current version is always published on this page.