Frequently asked questions

Yes. Programmes are delivered under PSETA, Services SETA and QCTO frameworks. The accreditation certificate is attached to every proposal, and delegates receive certificates on successful assessment.

We hold Level 1 B-BBEE contributor status. Whether a particular programme also scores under skills development depends on the category, the learner profile and the evidence kept, which we work through with you during scoping.

Yes. Our B-BBEE certificate, tax clearance and company registration documents are attached to every proposal, so your supply chain office is not chasing them later.

Yes. We also respond to formal bids and RFQs. Send the document and the closing date and we will confirm whether we are submitting.

Programmes are quoted per group, not per delegate, with facilitation, material, certification and travel inside the number. Price depends on the programme, the group size and the location, so send us those three things and you will have a written quotation within two working days.

Facilitation, learning material, assessment, certification and travel. Where a neutral venue is preferred, we arrange it and the cost is stated in the quotation rather than added afterwards.

No. The quotation is fixed. Nothing appears on the invoice that was not on the quote.

Yes, and it is how most of our work is delivered. We come to you, in any of the nine provinces. Where a neutral venue is preferred, we arrange it, and the cost is stated in the quotation rather than added afterwards.

Smaller groups are possible, and larger groups are split into cohorts rather than squeezed into one room, since assessment quality falls away past a certain number.

From first conversation to delivery is usually five working days, allowing time to scope, build the material on your documents and get it signed off. If you are working to a procurement or financial year-end deadline, tell us in the enquiry and we will say immediately whether it is achievable.

Yes. Programmes are split across shifts, run over consecutive Saturdays or delivered in half-day blocks where operations cannot stop. It costs no more; it simply changes the schedule.

No. Public sector work is where most of our experience sits, but we deliver to private employers with skills development or B-BBEE obligations, and to NGOs, on the same terms.

An attendance register, assessment evidence, certificates, a delegate feedback summary and a close-out report formatted for audit, QCTO/SETA and verification purposes, delivered within ten working days of the last session, as part of the job rather than on request.

Yes. We do not hand over a consulting report and leave you to implement it alone. Implementation support and staff briefings form part of the scope we agree with you.